[Free] 2018(Mar) EnsurePass Pass4sure CompTIA 220-902 Dumps with VCE and PDF 101-110

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CompTIA A Certification Exam (902)

Question No: 101

A technician recently replaced a user’s monitor and now the user is reporting that the screen is filled with static and appears distorted. Which of the following will resolve the issue?

  1. Lower refresh rate

  2. Lower the resolution

  3. Raise the resolution

  4. Increase refresh rate

Answer: A

Question No: 102

Which of the following Windows utilities would MOST likely be used to identify system errors?

  1. System Restore

  2. Event Viewer

  3. Security Center

  4. Windows Defender

Answer: B

Question No: 103

A technician’s is onsite troubleshooting a user#39;s issue and receives a call from another customer. Which of the following is the BEST course of action for the technician to take in this situation?

  1. Let the call go to voicemail and respond when time permits.

  2. Leave the current appointment to assist the calling customer.

  3. Ignore the call and continue with the scheduled itinerary.

  4. Apologize to the customer and answer the call.

Answer: A

Question No: 104

A user is trying to access an application on their home machine from work. The user sets up port forwarding on their router but is still unable to connect to the application. Which of the following should be the user’s NEXT step in resolving this issue?

  1. Configure Wake-on-LAN for the NIC on the Work PC.

  2. Configure a firewall exception on the Home PC.

  3. Switch the Work PC network from “Work” to “Home”.

  4. Disable the Windows firewall on the Home PC.

Answer: B

Question No: 105

Joe, a technician, receives an error message on his tower PC just after POST which reads:

“WARNING! Your drive is about to fail. Please back up your data and run full drive diagnostics.”

Which of the following is generating this error message?


  2. S.M.A.R.T.

  3. eSATA

  4. QoS

Answer: B

Question No: 106

A user, Ann, reports that her laptop will no longer connect to wireless. Joe, a technician, checks the device manager and does not see a wireless networking card or any unknown devices. Which of the following should Joe do FIRST?

  1. Check to make sure the wireless card was not turned off via the hardware switch or keyboard shortcut.

  2. Install a USB wireless card to ensure that Windows networking is working properly.

  3. Open the laptop and reseat the network card and both antennas.

  4. Download and install the latest wireless driver from the manufacturer’s website.

Answer: A

Question No: 107

An end user needs to completely re-install Windows 7 on a home computer but it did not come with any OS discs. How would a technician accomplish this?

  1. Recovery partition

  2. Primary partition

  3. System restore

  4. System refresh

Answer: A

Question No: 108

Which of the following is the BEST option to prevent data breaches on lost mobile devices?

  1. Install a locator application on the mobile device so that it can be traced.

  2. Apply a restriction to lock the device after a certain number of failed login attempts.

  3. Configure the device to remote wipe as soon as it is reported lost.

  4. Utilize the fingerprint scanner and passcode for multifactor authentication.

Answer: C

Question No: 109

A PC is powering on but the only activity a technician can see is spinning fans. Which of the following components would MOST likely be at fault for such a condition? (Select TWO).

  1. SATA controller

  2. CPU

  3. Memory

  4. Hard drive

  5. Sound card

Answer: B,C

Question No: 110

A user reports the Internet connection is not working on the corporate network. After running through the troubleshooting steps, the administrator finds the computer has a valid IP address, can connect to network shares, and can view local intranet pages in the web browser. The administrator tries navigating to a public Internet page and it times out. Which of the following should the technician configure next?

  1. Hosts files

  2. IPv6 settings

  3. Proxy settings

  4. Lmhosts files

Answer: C

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